• WOOCS 2.1.5.4
  • » Delivery & Returns

  • WOOCS 2.1.5.4
  • Your Delivery

    Deliveries are generally made within 7 to 10 days of receipt of payment. On the rare occasion when items may not be in stock we will contact you with the estimated delivery date or offer you a full refund.

    Delivery up to 20kg is €10 to the Republic of Ireland and up to 10kg is €20 to the UK with the exceptions of a few rural and island areas, where a surcharge may be applied. In these instances, we will contact you to discuss payment of courier surcharge or refunding your purchase.

    Products over 20kg can be ordered through the site, shipping costs will be calculated later and a member of our staff will contact you by phone to complete the order.

     

    Returns

    You can return your purchased item by conacting us within 24hrs of receipt, after we have authorised the return you must arrange the return of the item(s) within 7 days in its original condition and at your own costs. We will then authorise your refund after inspection. All orders on items above 20kg are classed as special orders, refunds for these items will be issued as a credit note only.